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Jawad Akram, Software Quality Assurance Engineer

Jawad Akram

AI-Driven Quality Engineer | QA Automation Engineer

Driving the evolution of Quality Engineering through intelligent automation, Agentic AI, and enterprise-scale testing. From validating platforms containing 25M+ title policies and 140M+ property records to building AI-powered test generation frameworks, I focus on delivering reliable software at scale.

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Certifications

View success stories →
  • ISTQB Certified Tester - Testing with Generative AI

    ISTQB® CT-GenAI

    Issued Feb 2026

  • ISTQB Certified Tester Foundation Level

    ISTQB® CTFL 4.0

    Issued Jul 2024

  • Scrum Alliance Certified ScrumMaster (CSM)

    Certified ScrumMaster®

    Issued Dec 2024

Professional Experience

1

QA Automation Engineer

Stewart Title

Aug 2023 - Present

Show Details

  • Performed large-scale database validation using Snowflake and SQL Server, ensuring data integrity across 25M+ title policies and 140M+ property records in a system serving 99.9% of the U.S. population.

  • Validated REST APIs and backend services, ensuring accurate data flow and seamless integration across enterprise applications and business-critical workflows.

  • Tested CRM-based applications supporting title and property operations, ensuring business processes aligned with functional, regulatory, and user requirements.

  • Designed and executed comprehensive test scenarios, increasing test coverage by 35% and enabling earlier detection of critical defects before production deployment.

  • Conducted smoke, sanity, regression, and end-to-end testing across multiple releases, contributing to a 20% reduction in post-release issues and improved release confidence.

  • Provided quality assurance sign-off for 45+ production releases, helping maintain high deployment success rates with minimal critical production defects.

  • Developed and maintained Playwright-based automation frameworks for smoke and regression testing, reducing repetitive manual effort and accelerating test execution cycles.

  • Automated Azure DevOps QA workflows, including test plan and task creation, reducing administrative overhead and allowing QA efforts to focus on test design and execution.

  • Designed and implemented an Agentic AI-powered QA framework that analyzes Azure DevOps user stories, automatically generates test cases, performs quality reviews, and attaches validated test cases back to work items.

  • Built an AI-assisted framework that converts Azure DevOps test cases into Playwright automation scripts, accelerating automation development and reducing manual scripting effort.

  • Collaborated closely with developers, product owners, and stakeholders in Agile Scrum teams to deliver high-quality software through continuous testing and rapid feedback cycles.

  • Actively participated in Agile Scrum ceremonies including sprint planning, reviews, and retrospectives.

  • Delivered demos during sprint reviews to gather stakeholder feedback and improve product quality.

QA Skills

Core Skills
Tools
Technologies
Methodologies & Communication
API TestingDatabase TestingFunctional TestingSTLCSDLCPostmanAzure DevOpsPlaywrightAutoItROBOT FrameworkIntelliJVS CodeJiraGitJavaJavaScriptSnowflakeMySQLPage Object ModelAgile MethodologiesTest Case DesignBug ReportingSlackMicrosoft TeamsQA Skills

Differentiator

Transforming Quality Through Automation & AI

I help organizations move beyond traditional testing by building scalable automation frameworks, AI-powered quality solutions, and intelligent testing workflows that enable faster, more reliable software delivery.

  • Playwright Automation Architecture

    Designing scalable, maintainable Playwright frameworks for enterprise applications with CI/CD integration and reliable regression coverage.

  • Agentic AI for Quality Engineering

    Building AI-powered systems that analyze Azure DevOps user stories, generate test cases, and perform automated quality reviews.

  • AI-Assisted Test Automation

    Transforming manual test assets into Playwright automation using AI-driven code generation and validation workflows.

  • Enterprise API & Data Validation

    Validating large-scale enterprise systems, APIs, and databases supporting 25M+ title policies and 140M+ property records.

  • Azure DevOps Quality Engineering

    Automating test plans, workflows, release validation, and quality gates to accelerate software delivery.

  • GenAI Testing & LLM Validation

    Applying ISTQB CT-GenAI principles to evaluate AI systems, prompt reliability, model behavior, and AI-generated outputs.

Projects

Enterprise QA ownership across CRM, data platform, and onboarding initiatives at Stewart Title.

SPECTR

Enterprise Web Platform

SPECTR is Stewart Title's core data platform, housing 25M+ title policies and data on 140M+ U.S. properties covering 99.9% of the population. I performed large-scale database validation across Snowflake and SQL Server, validated REST APIs and backend services for accurate data flow across enterprise applications, and designed comprehensive test scenarios that increased coverage by 35%. I developed Playwright-based automation for smoke and regression testing and provided quality assurance sign-off for 45+ production releases, helping maintain high deployment success rates with minimal critical defects.

Agency Services

Dynamics 365 CRM

A cloud-based SaaS platform built on Dynamics 365 CRM to onboard agents conducting business on behalf of Stewart Title. I owned end-to-end functional, smoke, regression, and integration testing across CRM workflows and integrated services, ensuring business processes aligned with functional, regulatory, and user requirements. Collaborating closely with developers, product owners, and stakeholders in Agile Scrum teams, I validated agent lifecycle management flows, documented defects with clear reproduction evidence, and supported reliable release sign-off through continuous testing and rapid feedback cycles.

Stewart Financial Services (SFS)

Dynamics 365 CRM

A cloud-based SaaS platform to manage Stewart Title's financial services, including revenue-critical CRM and financial workflows. I tested CRM-based applications supporting title and property operations, validated REST APIs with Postman, and performed data integrity checks on backend services—including state-based tax calculation rules. Through structured regression testing, Azure Portal log analysis for production triage, and stakeholder-ready quality metrics before each deployment, I strengthened release confidence for financial modules and reduced regression risk across sprint delivery cycles.

Onboarding Portal

Web Application

A web application designed to collect information from end users and integrate the data into Agency Services. I led cross-browser UI validation, integration testing with downstream CRM systems, and end-to-end verification of user data capture flows across sprint delivery cycles. By documenting defects, verifying fixes, and expanding coverage for high-traffic onboarding scenarios, I helped streamline data handoff into Agency Services with fewer production escapes and earned Bronze Spot Award recognition for successful portal delivery.

Testimonials

Recommendations from colleagues and engineering partners.

It is a pleasure to work with Jawad. He is knowledgeable and is detail oriented. He is very dedicated and a valuable member of the team. I am very fortunate and grateful to have the opportunity to work with Jawad.

Rebecca (Becky) Dotson

CRM Administrator

I highly recommend Jawad due to his motivation and exceptional teamwork skills. He pays close attention to detail while delivering quality work on time. It was a nice experience working with him.

Farooq Anis

Principal Software Consultant

I had the pleasure of working with Jawad, and I can confidently say that he is an exceptional professional in software testing. His robust knowledge of manual and automation testing, combined with his eagerness to learn and grow, makes him stand out. Jawad is a stellar team player who collaborates seamlessly with colleagues and consistently delivers high-quality work.

Naman Ali Khan

Senior Test Automation Engineer

Let's Connect

Open to QA Automation, SDET, and AI Quality Engineering opportunities.